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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up menu will show up. It includes comprehensive info about all the operations that you can perform on the given page. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide range of tutorial video clips clarifying how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, take a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by real clients and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can contact our great team of technical support engineers available 24-7-365 and ready to help you with any query. Each support ticket you send will be answered within one hour (the average response time is approximately twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 220767

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com